Privacy Policy
This policy explains how Nitro Studio ("we", "us") handles personal information when you visit nitrostudio.app or contact us. Each of our Shopify apps also has its own privacy policy that describes exactly what that app processes; those are listed in section 7.
1. Information we collect
When you browse this website
This website is a static site. It does not use cookies, analytics, advertising pixels or any other tracking technology, and it has no forms or accounts. Like any website, the servers that deliver it automatically record basic technical information for each request, such as IP address, browser type, the page requested and the time of the request. These logs are used only to keep the site running and secure.
When you contact us
If you email us, we receive your email address, your name if you include it, and whatever you write to us. We use this only to reply and to help with your request.
2. How we use information
- To operate, maintain and protect this website.
- To answer questions and provide support for our apps.
- To meet legal obligations and enforce our terms.
We do not sell personal information, we do not share it for cross-context behavioral advertising, and we do not use it to build marketing profiles.
3. Legal bases (EEA, UK and Switzerland)
Where the GDPR or UK GDPR applies, we process server logs on the basis of our legitimate interest in running a secure website, and we process support emails on the basis of our legitimate interest in responding to you, or to take steps you request before entering into a contract.
4. Sharing
We share information only with service providers that help us run our business, such as our website hosting and email providers, and only as needed for them to provide those services. We may also disclose information if required by law or to protect our rights, users or the public.
5. Retention
Server logs are kept for a limited period, normally no more than 30 days, unless they are needed to investigate a security issue. Support emails are kept for as long as needed to handle your request and for a reasonable period afterwards for our records.
6. Your rights
Depending on where you live, you may have the right to access, correct, delete or export your personal information, to object to or restrict certain processing, and to complain to your local data protection authority. California residents have the right to know, delete and correct personal information and not to be discriminated against for exercising these rights. To make a request, email us at the address below. We will respond within the time required by law.
7. Our Shopify apps
When a merchant installs one of our apps, the data that app processes is described in that app's own policy:
- Availify Filter — Privacy Policy · Terms of Service
8. Security
We use reasonable technical and organizational measures to protect information, including encrypted (HTTPS) connections. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. Children
This website and our apps are intended for businesses and are not directed to children under 16. We do not knowingly collect their personal information.
10. International transfers
Our service providers may process information in countries other than yours. Where required, we rely on appropriate safeguards such as standard contractual clauses.
11. Changes to this policy
We may update this policy from time to time. We will change the "Last updated" date above and, for significant changes, give notice on this website.
12. Contact
Questions or requests about privacy: [email protected]